e.g., "Gage Park" or "75 Balsam"
Tips and Tricks
Tips and Tricks FAQ
A little something to help you out
What does Find IT do?
Why did I get redirected to the tips and tricks page?
What should I type for a search?
Why do some results take a long time to load?
How come different results were returned from what I typed in?
Why does nothing happen when I click on a street address or keyword?
Who do I contact if I have a problem?

What does Find IT do?
You can use Find IT to locate any address or place of interest within the City of Hamilton.

Your resulting search will return a list of matches. Simply click on the location that best describes your input to bring up a map highlighting the location that you selected. From this point, the function buttons located in the map window then allow you to zoom in, zoom out, or pan in any direction.

After you find your target location you may also want to see what it looks like in “real life” by using the aerial viewer. To access the aerial photographs of your location, simply click the "Air Photo On" button just above the map.

For a more interactive mapping experience, try using our iMapper tool. From here you can view specialized maps and even display information about a specific address. To access this feature, simply click on “iMapper” button located just above the map.

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Why did I get redirected to the tips and tricks page?
Sometimes a search query does not meet certain criteria. In that case, you are sent to the tips and tricks page for suggestions on finding what you are looking for. By learning how to perform a proper search, you can improve your chances of receiving relevant search results.

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What should I type for a search?
With the Find IT tool you can look up a specific address, street or place of interest.

A typical address search would look something like “71 Main St. West”. However, you can just type “71 Main” instead. This will bring back all possible matches.

Looking for a particular street or place of interest? Just type it in. A keyword search is performed and returns possible matches. “City Hall” and “James” are prime examples. If your place of interest does not return any results, try entering the street address instead.

In order to receive relevant search results, please include at least 2 or 3 characters of the street or point of interest.

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Why do some results take a long time to load?
Hamilton is a large city with many streets and points of interest. A search on a generic term, such as “school”, will return a long list of results which will take a little longer to load. Try being more specific in your search. If you are looking for a high school in the Hamilton area, type “high school”. This will eliminate all of the elementary school results and drastically decrease your search time.

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How come different results were returned from what I typed in?
Sometimes streets and buildings are also known as something other than their given name. There are also many instances where a name has a common misspelling.

To compensate for this, aliases are checked alongside your search. That means if you are looking for Highway No. 6 but type “#6” instead, you will get a result. Point of interest searches work the same way. Entering “Confed” as a keyword will return “Confederation Park”.

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Why does nothing happen when I click on a street address or keyword?
Clicking on an address or keyword will open in a new browser window. If clicking on a result brings up an information bar at the top of the screen, such as the one shown below, you may have pop-ups blocked.


To view this content, left click within the yellow information bar and select "Allow Pop-up Windows From This Site"

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Who do I contact if I have a problem?
You can send all your questions and comments to GISServices@hamilton.ca.

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